Customer Support

The help you need, when you need it

We have your backflow testing business covered, from initial set-up, to any bumps in the road later on. With access to our team from anywhere, your team can flourish easily. You do not pay extra for support – we deliver the exceptional customer support that you expect and deserve.  

Our intuitive onboarding process will guide you through adding unlimited backflow devices, customers and tests. If you prefer, we can perform an import of your data to get you started quickly, and then easily add customers individually as you grow your backflow testing business.

Customer success is our focus

Not only do we listen to your feedback but we act on it! We are always striving to make the best possible software and we know the only way to do that is to truly listen to our customers. We integrate customer feedback as quickly as possible – helping you stay one step ahead of your competitors.

With the integrated live-chat feature on every page of our application, you can communicate with the C3 Team at the moment you need help. Rest easy knowing that we’re just a click away. Have a question, concern, or idea? We want to hear it! 

Learn more about the C3 Team here